Frequently Asked Questions
Quick answers to the most common questions about Collefolio’s features and how to get the most from your collection.
Collefolio is the collection management platform for football shirt collectors, combining organisation with investment insights.
You can catalogue your shirts, track values, monitor performance, and analyse your collection like a long-term investment portfolio.
Whether you own a handful of iconic pieces or hundreds in your collection, Collefolio gives you the tools to stay in control. Record every detail, follow value changes over time, and make informed decisions based on real data.
Yes. Visit the Helpdesk section on our website to open a support ticket. Please note that you will need to register separately from the app to access the support system.
You'll find the Helpdesk Here
Collefolio is designed for football shirt and (football memorabilia) collectors of all kinds.
It works just as well for someone starting out with their first few items as it does for experienced collectors managing large, valuable collections.
Collefolio is a paid platform; your membership gives you access to the full set of tools to manage, track, value, and showcase your football shirt and memorabilia collection.
If you try it out and feel it’s not right for you, we offer a 7-day no-questions-asked refund if Collefolio does not meet your expectations.
It’s not just for shirt collectors. While the first stage of Collefolio is tailored for football shirt collectors, it also includes custom field options so you can add memorabilia such as match programmes, scarves, tickets, and other collectables. The platform is designed to be flexible, allowing you to catalogue and track a wide range of football-related or non-football-related items alongside your shirts.
We believe every collecting niche is unique, and we are continuing to add more versions tailored to niches to support a wide range of collectors and collections.
You can add items to your collections by entering the details manually or using our automatic importer. This feature lets you upload a name and image of your item, which is then analysed by the Collefolio Assistant.
The relevant data is automatically filled into the item fields, and as a bonus, a value estimate is generated based on the average sale price of similar items listed across online stores.
Yes. Collefolio lets you create and manage multiple collections within your account for maximum flexibility and organisation, without affecting your overall value statistics.
This allows you to separate different types of items, such as football shirts, memorabilia, or football boots, and track the value of each collection while still monitoring the overall performance of your entire collection.
Valuation can be done manually by collectors, drawing on personal experience, current prices from online stores, comparable eBay listings, and auction results.
Alternatively, the Collefolio Assistant can value your item automatically. When using the import feature, a value estimate is generated based on the average sale price of similar items listed across online stores.
Yes. By recording purchase price and date, Collefolio will calculate ROI over time.
This represents the increase in value compared to what you originally paid, even if the shirt has not been sold, resulting in unrealised gains until the item is marked as sold and the final calculation is made.
No need for that, Collefolio is a web-based platform accessible from all desktops, tablets and mobile browsers.
You can export your entire collection, including item details, values, and notes, to a CSV or PDF file for offline backup, record keeping, or easy viewing outside the platform.
Absolutely. We welcome user feedback to help shape future updates. Please send us an email at
Yes, you can choose whether your collections and data are private or shared with other Collefolio users.
Keeping valuable collections private can be important for security reasons.
Collections often represent significant financial value, and publicly displaying detailed information may increase the risk of unwanted attention. To protect users, data entered into Collefolio remains confidential and cannot be accessed by staff, site administrators or other Collefolio users unless the user explicitly chooses to make it public.
We give users full control over their visibility settings, allowing them to share selectively while protecting their assets and personal information.
Yes. Collefolio allows you to structure your collection in a way that suits how you collect.
You can categorise by team, country, manufacturer, matchworn status, or any other system you prefer, including adding items to multiple collections.
This flexible categorisation system makes it easier to browse, analyse and manage growing collections over time, and most importantly, makes collecting even more enjoyable.
If your subscription is not renewed, your account will revert to the view-only plan.
You will keep access to your collection data, but you will not be able to add new items, and premium features such as statistics and export options will be disabled until your subscription is reactivated.
Your data will not be deleted unless you choose to delete it.
We’re sorry to see you leave, but we respect your choice to close your account.
Please note that closing your account will permanently delete all private data and preferences. This action cannot be undone, so proceed carefully.
To request account closure, use the delete account button under "Settings" or email us at
If you have any questions about Collefolio, please send us an email at